Questions & Answers

Frequently Asked Questions

Whether this is your first time purchasing tableware rentals or just your first time ordering from us, please review these frequently asked questions. Don't see your question here? Please send us an email to cheers@tabledharmony.com. We'd be happy to assist you further.

I’m a Tabled Harmony fan and want tableware for my event. Now what?

Go ahead and peruse the website and create your dream list! Once you have your selected items, you can either 1) email us that list at cheers@tabledharmony.com, along with the date of your event and quantity needed of each item, or 2) head to the Contact page and provide us with the requested information.  You will be contacted and we can discuss the availability of your items for the date of your big event. Also, we love hosting guests in our showroom. Give us a call to schedule an appointment.

Can I come to your showroom to look around?

Yes. We love visitors! Please email or call to arrange an appointment to ensure someone is available to show you tableware options and answer any questions you may have. Showroom hours vary.

Will my rental items look exactly like those in the picture?

Generally, no. Tabled Harmony's inventory for each item varies. The item's website photo tries to be a fair depiction of the color and size variation in each collection. You are welcome to make an appointment to visit the showroom to gain a better appreciation of the variation for each item that you are interested in.

Can I see a pre-event mock of my tableware selections?

Of course! Have fun arranging your tableware selections on our showroom table. Please call or email to arrange an appointment.

How do I reserve my order?

If you are ready to reserve your dream tableware, email or call. We’ll prepare a proposal for your review and signature. Once the signed contract and a 50% non-refundable initial payment is received (100% non-refundable deposit for orders less than 30 days out), your items are reserved. Your deposit will be applied to the final bill—with the final balance due one week before pickup/delivery.

If you would later like to make minor adjustments (within 10% of original quantity) to your order at least 10 days before the event, we will work with you to make minor adjustments depending on availability.

I don’t see what I’m looking for—or in the quantity I need. Now what?

Tabled Harmony loves searching for new treasures. Let us know what you are looking for, and we’ll start see if it will integrate well into our inventory. For custom searches and inventory builds, we generally need 3–6 months lead time, but give us a call at (509) 845-3506 to discuss.

How far do you deliver?

Delivery can be selected for events in the Yakima Valley, ranging from Yakima to the Tri-Cities, Washington. If your event extends a bit further into beautiful eastern Washington or Oregon, please call (509) 845-3506 or email to discuss possible delivery to your event.

Can I pick up my order from your showroom?

Of course. Note, the showroom is not always staffed. Therefore, to ensure we are there to facilitate pickup, you simply need to email, call, or text a week in advance of your event to arrange a pickup (and drop off) time. Also, please be on time when given a window for will-call.

Do you have a minimum order amount?

Yes. During the peak season (May through September), the minimum rental order is $100. During the off-peak season (October through April), the minimum rental order is $50.

What type of events do you do?

All sorts! Name your big event: weddings, baby showers, bridal showers, birthdays, anniversaries, corporate events, Christmas parties, cocktail parties, private dinners, engagement parties, etc.

What if I have a last-minute event?

No worries. We will do our best to accommodate. If your event is in 30 days or less, we require an online payment (Venmo or card) and the order be paid in full when you sign the contract.

Do you offer day-of styling?

No. Tabled Harmony focuses on rentals. We share tips and suggestions during mock-ups, but we are not available for day-of styling.

Do I need to fully clean the tableware?

No, you do not need to fully clean/sanitize the tableware. We will do the full cleaning. However, you do need to rinse the food service items so that they are rinsed/wiped free of food or debris prior to return—it is very hard on the tableware to have food remnants/sauces crusted on them. A $200 cleaning fee will be charged if items are not rinsed free of food/debris prior to return.

Yikes, I broke it. Now what?

Accidents happen. If an item is broken or is not returned, you are responsible for paying the replacement fee for the item (including rentals and packing materials). The replacement fee for rented items is 10x the rental cost and for packing materials is 2x the replacement cost.

Will you sponsor my event?

Supporting local causes is important to us. However, sponsorship depends on inventory and human-resource availability. We do ask that hard costs are paid in full. Please contact us and let us know about your event and how you think we can help. 

What if I have to cancel my event?

Please see our Process & Policies page for rental terms and our cancellation policy.

What are your policies for an event impacted by COVID?

If you must postpone your event due to COVID, we will work with you as best as possible to accommodate your original selections—or items that are similar aesthetically and comparable in price—for your new date. If you must cancel your event entirely, then standard cancellation policies apply.

Working with Tabled Harmony was an absolute delight! There was a beautiful selection of tableware to choose from. In addition to the great variety, Erika was very accommodating and helpful in choosing just the right pieces to make the presentation of my event perfect!

Jodi